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Dec 8, 2016
Remote Work
Procom Services is Searching for a Freelance Digital Technical Writer

Company: Procom Services – Posted by: Brian Scott (Admin) – Preferred job location: Anywhere


Procom Services is Searching for a Freelance Digital Technical Writer
Short Job summary: Procom Services is searching for a Freelance Technical Writer to write, rewrite, edit, and proofread technical documents, promotional materials, online content, internal publications, and business development deliverables.

Job Description:

On behalf of our client, Procom Services is searching for a Digital Technical Writer for a remote contract opportunity.

RESPONSIBILITIES:

  • Contribute to developing documentation methodology, frameworks and techniques for producing technical communications.
  • Use effective project management to meet established deadlines.
  • Use skills as a seasoned, experienced professional with a full understanding of industry practices, company policies, and procedures.
  • Execution of knowledge management ranging from producing content management and managing customer services content to open collaborative authoring, based on KCS principles.
  • Identify, build, design and publish templates with an eye for reuse for consistency.
  • Apply principles and methods of curriculum and training design, teaching and instruction for individuals and groups to development of communications.
  • Work with internal teams and SME to obtain an in-depth understanding of the product and the documentation requirements, considering alternative ways to inform and entertain via written, oral, and visual media.
  • Develop and document standard policy, operating process/procedure and customer service guidelines relating to IT support.
  • Assist in processing content requests, prioritization and assignment of projects. Prepare and assist with preparation, coordination, copyediting, and proofing of large and small proposals.
  • Design, create and maintain appropriate information architecture.
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience, paying attention to detail.
  • Write end-user and internal-user procedural/task-based documentation such as user’s guides, getting started guides, best practices, and knowledge base articles.
  • May also write easy-to-understand user interface text, online help, FAQs and developer guides.

  • Employer: Procom Services | Salary: | Job Type: | Category: |


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