Oct 11, 2017
Remote Work
GitHub.com is Seeking a Product Help Content Writer (remote work)

Company: GitHub.com – Posted by: Brian – Preferred job location: Anywhere

Salary:
Job Type:
Category:
Job source:
Job expires in 28 days or sooner.

GitHub.com is Seeking a Product Help Content Writer (remote work)

Job Description:

GitHub.com is looking for a writer to help create user assistance content for GitHub Help.

This writer will report to the Product Documentation Team Manager and work cooperatively with the Documentation team to produce task-based, user-facing help content about the power of GitHub products and tools, tailored to a range of audiences.

If you’re a patient, compassionate writer who loves crafting excellent prose to help people use software, we really want to hear from you!

Responsibilities:

  • Collaborate with the Documentation team on planning and developing user assistance content for GitHub products and tools, including (but not limited to) GitHub.com, GitHub Pages, and GitHub Enterprise.
  • Cooperatively review and edit drafts of user assistance content with other writers on the team.
  • Communicate with Support, Product, and Engineering teams about the user feedback, product changes, and technical product information that inform our documentation.

Minimum Qualifications:

  • Ability to create high-quality, long-form user assistance content for software products.
  • Strong user advocate, especially for those new to a product or website.
  • Ability to compassionately give and receive editorial critique.
  • Excellent communication skills, especially when working with a distributed team. (The Documentation team is currently entirely distributed.)
  • Strong ability to plan, prioritize, and carry out complex writing projects with high attention to detail along the way.

  • Employer: GitHub.com | Salary: | Job Type: | Category: | Job source: | Job expires in 28 days or sooner.


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