Short Job summary: CloudAcademy.com, a cloud technology company, is hiring a Freelance Technical Writer to develop new Labs for the Labs Technology group. Candidate will be collaborating with with a SaaS product with a team to build online labs.
We have been very successful in building our platform to support thousands of learners every day in 150+ countries worldwide. Our growing Product Team is now looking for a Content Researcher and Developer, Labs to create new Labs for our Labs Technology group. This role is a hybrid between a Content Creator and a Technical Writer and we are looking for someone with experience and passion in both.The ideal person has an understanding of cloud technologies and is passionate to teach what they have learned to others. You will be working with a SaaS product on a team of 3 to 6 people to build online labs.This position is remote or based in San Francisco. You will work with our Content team based in San Francisco and our engineering team based in Switzerland.
At least 2 years experience in production environments and/or technical writing; previous experience on building new services is a strong plus. A strong knowledge of Amazon Web Services is preferred. Additionally, we are looking for someone who is:
Able to transform the blueprint of a Laboratory into an elegant learning experience for our End users
Experienced with Amazon Web Services, Google Cloud Platform, or Azure
Able to document in clear technical steps
Able to work side by side with our developers to provide constant feedback on new software’s build, implementation, deployment and troubleshooting of new releases
Experienced with technical writing, automating, design infrastructure, and developing new features to attract customers
Familiar with cloud technologies: scaling, geo-loadbalancing, security, user segregation
Experienced with: RESTful APIs, AWS security model and Git (Github and/or Bitbucket)
Able to use the file system, cloud storage and network resources, with and an understanding of data redundancy and availability
Familiar with Docker
Extremely proficient in both written and spoken English
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