Remote Work Clear Point Staffing is Recruiting a Technical Writer (work remotely)
Our client is looking for a tech writer to create online help for a consumer audience.
The software product is a rewrite/reimagining of an existing product, an ERP system for project-based businesses. It will include apps for accounting, CRM, resource planning, HR, payroll, billing – basically everything that a project-based business need to run its front and back office. It is being built specifically for cloud deployment, in HTML5.
For online help, the writers use DITA and a content management system from SDL called Live Content Architect. They are embedded in agile teams and work side by side with designers, developers, and QE and UX people.
The emphasis on user self-sufficiency: making it easy for customers to get up and running on the product without a lot of hand-holding. Therefore, we are focusing a lot on ease of use and on robust documentation and self-directed learning.